Terms and Conditions
of jom9

Scope of Agreement

These terms and conditions form a legally binding agreement between you (the player) and jom9 regarding your use of our platform. This document together with the Privacy Policy and any game-specific policies constitutes the entire agreement between both parties.

jom9 operates under international licensing and offers online gambling services to eligible players. The platform provides online slots, live casino, baccarat, roulette, sportsbook and other games for adult entertainment purposes.

Amendments to Terms

jom9 reserves the right to amend, update or improve any part of these terms at any time. Changes that take effect immediately will be communicated to players through our platform. Continued use of the platform after changes are announced is considered acceptance of the amended terms.

• Important amendments will be displayed via notices on the platform
• Players are advised to check this page periodically
• The effective date of the current terms is stated at the top of this page

Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws applicable under the international licensing jurisdiction that grants jom9 its operating licence. Any disputes will be resolved through procedures set by the relevant regulatory authority.

Registration Eligibility Requirements

To register and maintain an account at jom9, you must meet all of the following requirements:

• Be at least 21 years of age on the date of registration
• Be a legally valid individual with the capacity to enter into a binding agreement
• Not be on any active self-exclusion or gambling prohibition list
• Provide true, accurate and complete information during registration
• Not register using another person's identity or false information
• Agree to comply with all laws and regulations applicable in your location

One Account Per Player

Each player is only permitted to hold one active account at jom9. Holding multiple accounts is strictly prohibited and may result in the closure of all related accounts and forfeiture of all accumulated balances and bonuses.

This prohibition also covers registering a new account after a previous account has been closed or suspended, unless there is clear written permission from jom9.

Account Security Responsibilities

You are fully responsible for the security of your password and account login details. jom9 will not be liable for any losses arising from the disclosure or unauthorised use of your account details.

• Do not share your password with anyone
• Use a strong and unique password
• Log out of your account when using a shared device
• Contact customer support immediately if you suspect any suspicious activity

Identity Verification

jom9 reserves the right to request identity verification at any time, particularly before processing withdrawals. This process is known as Know Your Customer (KYC) and is a standard requirement under international compliance procedures. Players who fail to provide the required verification documents may face a temporary hold on their withdrawal process.

Deposit Terms

All deposits into a jom9 account are subject to the following conditions:

• The minimum deposit amount is RM30 for all payment methods
• Accepted deposit methods: Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay, and cryptocurrencies (USDT, BTC, ETH)
• All deposited funds must come from a legitimate source in the player's own name
• jom9 reserves the right to request proof of ownership of the payment method if necessary
• Deposited funds may not be withdrawn before the relevant wagering requirements are met

Withdrawal Terms

Withdrawals from a jom9 account are subject to the following terms:

• The minimum withdrawal amount is RM50
• The withdrawal processing time is between 15 minutes and 2 hours after the request is approved
• Withdrawals will be processed using the same payment method as the deposit, subject to availability
• Players must fulfil all relevant wagering requirements before a withdrawal is permitted
• jom9 reserves the right to hold a withdrawal until the identity verification process is complete

Unauthorised Transactions

Any attempt to carry out fraudulent transactions, engage in money laundering, or exploit the platform for unlawful gain will result in immediate account closure and forfeiture of all balances. jom9 reserves the right to report such activity to the relevant authorities.

Welcome Bonus

jom9 offers a welcome bonus of 150% on the first deposit, with a maximum bonus value of up to RM1,500. The applicable wagering requirement is 15 times the bonus value received.

Calculation example:

• Deposit RM100 → Bonus RM150 → Balance RM250 → Required wagering: RM150 × 15 = RM2,250
• Deposit RM2,200 → Bonus RM1,500 → Balance RM3,700 → Required wagering: RM1,500 × 15 = RM22,500

Bonus funds cannot be withdrawn until the wagering requirements are fully met.

VIP Programme and Cashback

The jom9 VIP programme is divided into four tiers with different weekly cashback rates:

• 🥉 Bronze — weekly cashback of up to 0.3%
• 🥈 Silver — weekly cashback of up to 0.6%
• 🥇 Gold — weekly cashback of up to 0.9%
• 💎 Platinum — weekly cashback of up to 1.2%

Players can move up their VIP tier through consistent play activity. Cashback is credited weekly according to the conditions set for each tier.

Bonus Abuse

jom9 reserves the right to withdraw any bonus and close an account if there are signs of bonus system abuse, including but not limited to:

• Opening multiple accounts to claim bonuses repeatedly
• Use of bots or automated software
• Wagering patterns that are clearly intended to meet wagering requirements without genuine risk
• Collusion between players to manipulate the system

General Game Rules

All games on the jom9 platform are run using a certified random number generator (RNG) or use live dealers in a supervised environment. Game results are final once a round is completed.

• Players are responsible for ensuring a stable internet connection while playing
• Technical disruptions that occur during a game round will be resolved according to the established policy
• jom9 is not responsible for any losses caused by third-party internet service disruptions
• Bets placed cannot be cancelled after a round has started

Accepted Behaviour

Players are expected to be courteous and respectful to all parties on the jom9 platform, including customer support staff and other players. The following behaviour is strictly prohibited:

• Offensive language, threats or harassment directed at any party
• Attempts to hack, breach or manipulate the platform's systems
• Sharing false information about the platform with other players
• Any form of fraud or manipulation of game outcomes

Technical Issues

jom9 strives to keep the platform running without interruption at all times. However, in the event of unavoidable technical issues or service disruptions, jom9 reserves the right to void affected game rounds and return the stakes to the player's account. jom9's decision in such matters is final.

jom9's Liability Limits

jom9 provides the platform on an as-is basis and does not guarantee that the service will be entirely free from disruptions. To the extent permitted by applicable law, jom9 is not liable for:

• Indirect or consequential losses arising from the use of the platform
• Loss of anticipated profits or opportunities
• Losses caused by third parties, including payment providers
• Data damage or loss resulting from cyberattacks or natural disasters

Account Closure and Suspension

jom9 reserves the right to suspend or close a player's account without prior notice in circumstances such as:

• Breach of any provision in these terms and conditions
• Detection of fraudulent activity or misconduct
• Failure to meet identity verification requirements
• A request from the relevant authorities

Players may also close their account at any time by contacting our customer support team. Valid cash balances (not subject to any wagering requirements) will be returned in accordance with the established process.